1. General provisions
The user navigating in this area accesses the Mirror Psychology Website ( https://mirrorpsychology.com ). Browsing implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.
Company : Mirror Psychology Ltd
Headquarters : 31 Fortis Green, London, United Kingdom, N2 9JL
VAT number : GB-12714726
2. Data processing
By using the site, the user authorizes the processing of his personal data. Owner and manager of the treatment is Mirror Psychology Ltd .
The data is processed in an exclusively electronic form, using IT tools and supports designed to ensure the security and confidentiality of the data.
The stored information is protected from unauthorized access.
The data provided by users is processed in relation to purchase orders, payments (which may contain name, address, contact details), IP address, all other data communicated.
The provision of data and consent to the processing for the purposes referred to in the contract or the fulfillment of the order and the relative payment is necessary for the conclusion itself as well as for the execution of the contract therefore the refusal to provide such data or to lend the consent to the relative treatment results in the impossibility for the user to purchase the products and services offered.
The provision of data and consent to processing for the purposes of commercial communications is optional. However, any refusal to provide such data or to give consent to its processing may result in the impossibility for the user to receive such additional services.
The user always has the right to have his data updated, rectified or integrated, the cancellation, transformation into anonymous form or blocking of data processed in violation of the law including those that do not need to be kept for the purposes for which the data have been collected or subsequently processed, the attestation that the operations have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case in which this fulfillment it proves impossible or involves the use of means that are manifestly disproportionate to the protected right.
The user has the right to object, in whole or in part, to the processing of personal data concerning him for legitimate reasons, even if pertinent to the purpose of the collection and to the processing of personal data concerning him for the purpose of sending advertising or sales material. direct or for carrying out market research or commercial communication.
The user can also revoke the consent to the processing of their data previously given to Mirror Psychology Ltd at any time .
Requests should be sent to:
Mirror Psychology Ltd, 31 Fortis Green, London, United Kingdom, N2 9JL
At the first visit, the user will be invited to choose his own language (in the case of a multilingual site) and will offer the possibility to save the language of preference. To this end, the user authorizes the use of the so-called cookies identification codes, ie small files sent by his internet server and recorded on the hard disk of the user’s computer.
The hard drive collects information on the user’s language preference and stores the pages of the site visited. Cookies are used to prevent the user from receiving the same information repeatedly or in the wrong language, and to adapt the content and presentation of the site to the type of user’s browser.
3. Cancellation & Contacts
Our video courses, being in digital format and immediately associated, cannot be refunded. Refunds are only permitted if there is a technical problem or the information presented during the sale is not true. In case of problems or information, please contact us. Any request for information can be sent by Ticket System (https://www.psychotherapycourses.com/contact/).
4. Privacy Policy
This page collects some personal data of its users.
Data Controller:
Company : Mirror Psychology Ltd
Headquarters : 31 Fortis Green, London, United Kingdom, N2 9JL
VAT number : GB-12714726
Owner contact email: help@mirrorpsychology.com
Types of data collected
Among the personal data collected by this application and listed on this privacy policy page, either independently or through third parties, there are: cookies and usage data. Complete details on each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected.
Personal data may be freely provided by the user or, in the case of usage data, collected automatically when using this application. All data requested by this application are mandatory and, in the absence of their provision, it may be impossible for this application to provide the service. In cases where this application indicates some data as optional, users are free to refrain from communicating such data, without this having any consequence on the availability of the service or on its operation.
Users who have doubts about which data are mandatory are encouraged to contact the owner. Any use of cookies – or other tracking tools – by this application or by the owners of third party services used by this application, unless otherwise specified, has the purpose of providing the service requested by the user, in addition to further purposes described in this document and in the cookie policy, if available.
The user assumes responsibility for the personal data of third parties published or shared through this application and guarantees to have the right to communicate or disseminate them, freeing the owner from any liability to third parties.
Method and place of processing of the collected data
Processing methods
The owner processes users’ personal data by adopting appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of personal data. The processing is carried out using IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the owner, in some cases, categories of employees involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as suppliers of third party technical services, postal couriers) may have access to the data. hosting providers, IT companies, communication agencies) also appointed, if necessary, as data processors by the owner. The updated list of managers can always be requested from the data controller.
Legal basis of the processing
The Data Controller processes personal data relating to the user if one of the following conditions exists:
the user has given consent for one or more specific purposes; Note: in some jurisdictions the owner may be authorized to process Personal Data without the user’s consent or another of the legal bases specified below, as long as the user does not object (“opt-out”) to such treatment. However, this is not applicable if the processing of personal data is governed by European legislation on the protection of personal data.
Processing is necessary for the execution of a contract with the user and / or for the execution of pre-contractual measures;
The processing is necessary to fulfill a legal obligation to which the owner is subject;
The processing is necessary for the performance of a task of public interest or for the exercise of public authority vested in the owner;
Processing is necessary for the pursuit of the legitimate interest of the owner or third parties.
However, it is always possible to ask the owner to clarify the concrete legal basis of each treatment and in particular to specify whether the treatment is based on the law, provided for by a contract or necessary to conclude a contract.
Place
The data is processed at the owner’s operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The user’s personal data may be transferred to a country other than that in which the user is located. To obtain further information on the place of processing, the user can refer to the section relating to the details on the processing of personal data.
The user has the right to obtain information regarding the legal basis for the transfer of data outside the European Union or to an international organization governed by public international law or consisting of two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the data.
If one of the transfers described above takes place, the user can refer to the respective sections of this document or request information from the owner by contacting him at the opening details.
Retention period
The data are processed and stored for the time required by the purposes for which they were collected.
Therefore:
Personal data collected for purposes related to the execution of a contract between the owner and the user will be retained until the execution of this contract is completed.
Personal data collected for purposes attributable to the legitimate interest of the owner will be retained until this interest is satisfied. The user can obtain further information regarding the legitimate interest pursued by the owner in the relevant sections of this document or by contacting the owner.
When the processing is based on the user’s consent, the owner can keep the personal data longer until such consent is revoked. Furthermore, the owner may be obliged to keep personal data for a longer period in compliance with a legal obligation or by order of an authority.
At the end of the retention period, the personal data will be deleted. Therefore, at the end of this term the right of access, cancellation, rectification and the right to data portability can no longer be exercised.
Purpose of processing the collected data
User data is collected to allow the owner to provide its Services, as well as for the following purposes: access to accounts on third party services, interaction with social networks and external platforms, display of content from external platforms and optimization and distribution of the traffic.
To obtain further detailed information on the purposes of the processing and on the personal data concretely relevant to each purpose, the user can refer to the relevant sections of this document.
Facebook permissions requested by this website
This website may ask for some Facebook permissions that allow it to perform actions with the user’s Facebook account and to collect information, including personal data, from it. This service allows this website to connect with the user’s account on the Facebook social network, provided by Facebook Inc. For more information on the following permissions, refer to the documentation of the Facebook permissions and to the Facebook privacy policy.
The required permissions are as follows:
Basic information
The basic information of the user registered on Facebook which normally includes the following data: id, name, image, gender and language of localization and, in some cases, the “Friends” of Facebook. If the user has made further data publicly available, it will be available.
I like
Provides access to the list of all the pages that the user has marked with the Like.
Use of Youtube on this website
This website uses plugins from YouTube, which is managed by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages with a YouTube plug-in, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you are logged in to your YouTube account, YouTube allows you to associate your surfing behavior directly with your personal profile. You can avoid this by logging out of your YouTube account. YouTube is used to make our website attractive. This constitutes a justified interest pursuant to art. 6 (1) (f) DSGVO. Further information on handling user data can be found in the YouTube data protection declaration: Privacy Policy.
Details on the processing of personal data
Access to accounts on services
This type of service allows this website to collect data from your accounts on third party services and perform actions with them. These services are not activated automatically, but require the express authorization of the user.
Personal data is collected for the following purposes and using the following services:
Posting comments with Discus
This service allows users to post a comment and Discus is provided. If you create an account with Disqus, you agree to the user’s Terms of Service.
Place of processing: USA – Privacy Policy.
Access to Facebook account (this website)
This service allows this website to connect with the user’s account on the Facebook social network, provided by Facebook, Inc. Required permissions: Like.
Place of processing: USA – Privacy Policy.
Access to the Twitter account (Twitter, Inc.)
This service allows this Website to connect with the user’s account on the Twitter social network, provided by Twitter, Inc. Personal data collected: various types of data as specified in the privacy policy of the service.
Place of processing: USA – Privacy Policy.
Access to Google Plus (Google) account
This service allows this Website to connect with the user’s account on the Google Plus social network, provided by Google.
Personal data collected: various types of data as specified in the privacy policy of the service.
Place of processing: USA – Privacy Policy.
Access to the Linkedin account (Linkedin)
This service allows this Website to connect with the user’s account on the Linkedin social network, provided by Linkedin.
Personal data collected: various types of data as specified in the privacy policy of the service.
Place of processing: USA – Privacy Policy.
Access to Youtube (Google) account
This service allows this Website to connect with the user’s account on the Youtube social network, managed by Google.
Personal data collected: various types of data as specified in the privacy policy of the service.
Place of processing: USA – Privacy Policy.
Traffic optimization and distribution
This type of service allows this website to distribute its contents through servers located throughout the territory and to optimize its performance. The personal data processed depend on the characteristics and methods of implementation of these services, which by their nature filter communications between this website and the user’s browser. Given the distributed nature of this system, it is difficult to determine where content is transferred, which may contain personal user data.
Interaction with social networks and external platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this website. The interactions and information acquired from this website are in any case subject to the user’s privacy settings relating to each social network. In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.
Facebook button (Facebook)
The Facebook button is an interaction service with the Facebook social network, provided by Facebook, Inc.
Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy.
Twitter button (Twitter, Inc.)
The Twitter Tweet button is an interaction service with the Twitter social network, provided by Twitter, Inc.
Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy.
Google+ +1 button (Google Inc.)
The Google+ +1 button is an interaction service with the Google+ social network, provided by Google Inc.
Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy.
Linkedin button (Linkedin)
The Linkedin button is an interaction service with the Linkedin social network, provided by Linkedin.
Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy.
Youtube button (Google Inc.)
The Linkedin button is an interaction service with the Youtube social network, provided by Google Inc.
Personal data collected: cookies and usage data.
Place of processing: USA – Privacy Policy.
Viewing content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this website and interact with them. In the event that a service of this type is installed, it is possible that, even if users do not use the service, it collects traffic data relating to the pages in which it is installed.
Google Fonts (Google Inc.)
Google Fonts is a font style visualization service managed by Google Inc. that allows this website to integrate such contents within its pages.
Personal data collected: usage data and various types of data as specified in the privacy policy of the service.
Place of processing: USA – Privacy Policy.
Statistics
The services contained in this section allow the data controller to monitor and analyze traffic data and are used to keep track of user behavior.
Google Analytics (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the personal data collected for the purpose of evaluating the use of this Website, compiling reports and sharing them with other services developed by Google. Google may use personal data to contextualize and personalize the advertisements of its own advertising network.
Personal data collected: cookies and usage data.
Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.
Google Analytics with anonymized IP (Google Inc.)
Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google uses the personal data collected for the purpose of evaluating the use of this website, compiling reports and sharing them with other services developed by Google. Google may use personal data to contextualize and personalize the advertisements of its own advertising network.
This Google Analytics integration makes your IP address anonymous. Anonymization works by shortening the IP address of users within the borders of the member states of the European Union or in other countries adhering to the agreement on the European Economic Area. Only in exceptional cases, the IP address will be sent to Google’s servers and shortened within the United States.
Personal data collected: cookies and usage data.
Place of processing: United States – Privacy Policy – Opt Out. Subject adhering to the Privacy Shield.
Selling goods and services online
The personal data collected are used for the provision of services to the user or for the sale of products, including payment and possible delivery. The personal data collected to complete the payment may be those relating to the credit card, the current account used for the transfer or other payment instruments provided. The payment data collected by this website depend on the payment system used.
Rights of the User
Users can exercise certain rights with reference to the data processed by the owner.
In particular, the user has the right to:
Withdraw consent at any time. The user can revoke the consent to the processing of their personal data previously expressed.
Oppose the processing of your data. The user can object to the processing of their data when it occurs on a legal basis other than consent. Further details on the right to object are indicated in the section below.
Access your data. The user has the right to obtain information on the data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the data processed.
Verify and ask for rectification. The user can verify the correctness of his / her data and request its updating or correction.
Obtain the limitation of the treatment. When certain conditions are met, the user can request the limitation of the processing of their data. In this case, the owner will not process the data for any other purpose than their conservation.
Obtain the cancellation or removal of their personal data. When certain conditions are met, the user can request the cancellation of their data by the owner.
Receive your data or have it transferred to another owner. The user has the right to receive their data in a structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain their transfer without obstacles to another owner. This provision is applicable when the data is processed with automated tools and the processing is based on the user’s consent, on a contract to which the user is a party or on contractual measures connected to it.
Make a complaint. The user can lodge a complaint with the competent personal data protection supervisory authority or take legal action.
Details on the right to object
When personal data are processed in the public interest, in the exercise of public authority vested in the owner or to pursue a legitimate interest of the owner, users have the right to oppose the processing for reasons connected to their particular situation. Users are reminded that, should their data be processed for direct marketing purposes, they can oppose the processing without providing any reasons. To find out if the owner processes data for direct marketing purposes, Users can refer to the respective sections of this document.
How to exercise your rights
To exercise the user’s rights, Users can direct a request to the contact details of the owner indicated in this document. Requests are filed free of charge and processed by the owner as soon as possible, in any case within one month.
Cookie Policy
This website uses cookies.
Further information on the treatment
Defense in court
The user’s personal data may be used by the Data Controller in court or in the preparatory stages for its eventual establishment for the defense against abuse in the use of this website or related services by the user. The user declares to be aware that the Data Controller may be obliged to disclose the data by order of the public authorities.
Specific information
At the request of the user, in addition to the information contained in this privacy policy, this website may provide the user with additional and contextual information regarding specific services, or the collection and processing of personal data.
System log and maintenance
For needs related to operation and maintenance, this website and any third party services used by it may collect system logs, i.e. files that record the interactions and which may also contain personal data, such as the user’s IP address.
Information not contained in this policy
Further information in relation to the processing of personal data may be requested at any time from the Data Controller using the contact details.
Response to “Do Not Track” requests
This website does not support “Do Not Track” requests. To find out if any third-party services used support them, the user is invited to consult the respective privacy policies.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page. Therefore, please consult this page regularly, referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the user is required to cease using this Website and may request the data controller to remove their personal data. Unless otherwise specified, the previous privacy policy will continue to apply to personal data collected up to that time.
Definitions and legal references
Personal data (or data)
Any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable constitutes personal data.
Usage data
This is information collected automatically through this website (including from third-party applications integrated into this website), including: the IP addresses or domain names of the computers used by the User who connects with this Website, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used to forward the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc. .) the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the application, with particular reference to the sequence of pages consulted, to the parameters relating to the operating system and the user’s IT environment.
User
The individual using this website who, unless otherwise specified, coincides with the data subject.
Interested
The natural person to whom the personal data refer.
Responsible for the treatment (or responsible)
The natural person, legal person, public administration and any other body that processes personal data on behalf of the owner, as set out in this privacy policy. Data controller (or owner) The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of the processing of personal data and the tools adopted, including the measures security relating to the operation and use of this website. The data controller, unless otherwise specified, is the owner of this website.
This website (or this application)
The hardware or software tool through which the personal data of users are collected and processed.
Service
The service provided by this website as defined in the relative terms (if available) on this site / application.
European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.
Cookies
Small piece of data stored in the user’s device.
Legal references
This privacy statement is drawn up on the basis of multiple legislative systems, including art. 13 and 14 of Regulation (EU) 2016/679.
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The interested party has the right to object, in whole or in part:
a) for legitimate reasons, to the processing of personal data concerning him, even if pertinent to the purpose of the collection;
b) to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication.
The rights can be exercised by sending an e-mail to the following address: help@mirrorpsychology.com.
The data are stored in computerized and telematic archives and the minimum security measures provided for by the legislator are ensured.
The data is kept for a maximum of 12000 HOURS. In case of treatment consisting of a block, the data are kept for the time necessary for the purpose of carrying out defensive activities.
The owner reserves the right to block access to those IPs whose visits result in anomalies.
The user who cannot see any pages of the site or the site itself can contact the following e-mail address: help@mirrorpsychology.com.
Any reports about the Privacy Policy and the system for managing cookies must be made to the following e-mail address: help@mirrorpsychology.com.
